Sunday, 15 April 2012

Response email 10th April 2012


Dear Mr Nichols
Thank you for your email and apologies for the delayed response. We had been checking some further details regarding the data verification exercise with L&G and had been awaiting their response. L&G have confirmed that there has been a good level of response to the verification exercise and that they have updated their records accordingly. In relation to your data verification form, L&G have confirmed that they received this on 2 February and notified their payroll department of your new address.
Unfortunately it is not cost effective for us as trustee to verify that L&G have updated members’ records in accordance with the responses received. However, L&G have assured us that this updating process has been carried out with due care and attention. We are requesting that a further check of a random sample of responses is carried out as well to provide us, as trustee, with as much comfort as possible.
I trust this addresses your concerns but if you require anything further please do not hesitate to contact me.
Kind regards
Jonathan

As you can see, the Trustee Corporation have refused to verify any data, I would have thought this was a must-have considering previous attempts by L&G to complete this correctly!    

No comments:

Post a Comment